Purchasing Warning

It is necessary to warn you, our valued customers, about unauthorized sales of Nordost cables by retail outlets, internet sites and mail-order companies, who attempt to represent themselves as authorized Nordost dealers or resellers. These sources are NOT authorized to sell our products and we cannot guarantee that the products they sell are original, top quality Nordost products. Only products purchased through Authorized Nordost dealers and distributors carry our lifetime-limited warranty to the original buyer.

Because Nordost actually manufactures and terminates all its cables in its own US facilities, we are in a position to guarantee the quality of the materials used and the precision of the manufacturing process, factors that are critical to the final performance. But in this day and age, many manufacturers suffer from the emergence of counterfeit or imitation products, and the higher your reputation, the more likely unscrupulous companies are to try and profit from it. It has come to our attention that increasingly, products that appear to be Nordost designs or claim to use the same technologies are offered for sale by third parties. Likewise, re-terminated leads are often offered for sale second-hand, yet only cables which are factory terminated by Nordost and finished with the original heat-shrink guarantees full performance.

As a customer, you should value the opportunity to audition products and receive face-to-face service from people who will be there for you after the sale. For that reason, we encourage you to support your local, authorized Nordost dealer. They have made a commitment to personal service and selection that will make your purchase of Nordost products a pleasurable and rewarding experience.

A list of Authorized dealers and distributors is available on this site. You can buy our products through them with the confidence that you will achieve all the performance you are paying for.